Effective Date: jan– 2024
At King Global Travel & Tourism, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us in the course of using our website or booking our services.
1. Information We Collect
We may collect and process the following types of personal information.
Contact Information: Name, email address, phone number, and mailing address
Booking Information: Travel dates, destinations, preferences, and other details necessary for organizing tours
Emergency Contact Details: Name and phone number of a designated emergency contact, collected solely for use in case of emergency during your tour
Payment Information: We collect transaction details related to your payments for services.
Media Consent: With your explicit permission, photographs taken during your tour may be usedfor promotional purposes in our social Medias and websites.
2. How We Collect Your Data
We collect personal data through the following channels:
Booking Forms: Used to gather essential travel and identification information necessary to reserve and organize your tour.
Emergency Contact Forms: Used to collect information about your designated contact person for emergencies situation.
Photo Permission Forms: Used to confirm your consent if you agree to have your photographs used for marketing or promotional purposes.
Social media or Messaging Platforms: If you communicate or book through social media, we may collect the information you provide for booking or customer support purposes.
Email or Phone: If you contact us directly, we may keep a record of your correspondence to improve our services and respond to your inquiries.
3. How We Use Your Information
The information you provide is used solely for the following purposes:
To confirm and manage you booking
To communicate with you regarding your tour and related services
To ensure your safety and contact your emergency contact if needed
To enhance our services and personalize your experience
To feature your travel experience (with consent) in promotional materials
4. Information Sharing and Disclosure
We do not sell or rent your personal data. However, we may share information with
Trusted service providers and partners such as hotels, guide and transportation providers as required to fulfill your travel arrangements. We may also disclose your information with public authorities if required by law or legal process.
All partners receiving your data are contractually obligated to handle it in accordance with data protection standards.
5. Data Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. Only authorized personnel have access to your personal data, and we employ secure systems to safeguard it.
6. Your Rights
As a data subject, you have the right to:
Request access to your personal data
Correct or update inaccurate or incomplete data
Request deletion of your data, where legally permissible
Withdraw consent at any time for use of photos or marketing
Object to or restrict certain types of data processing
To exercise any of these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to external sites. Please note that we are not responsible for the privacy practices of such websites, and we encourage you to review their policies individually.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. The updated version will be published on our website with a revised “Effective Date.”
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us.
BOOKING AGREEMENT TERMS AND CONDITIONS
These Terms and Conditions govern the relationship between King Global Travel & Tourism and the client (hereinafter refer all travel arrangements and related services offered by us. By confirming your booking with King Global, you agree to be bound by the following terms and conditions. All booking arrangements in these Terms and Conditions will be referred to as either “booking form,” or “contract”.
1. Booking and Confirmation
To secure your place on a tour, you must complete and submit the official booking form through website or the contract and pay the required advance deposit. Upon receipt of the completed form and advance payment, which is 20% of the total tour cost, your booking will be confirmed. The remaining balance is payable upon your arrival in Afghanistan.
2. Payments
We accept payments primarily through bank transfers. However, due to international restrictions, we recommend using Western Union or MoneyGram for a smoother transaction process. Payment is split into two parts:
On-Arrival Settlement: The remaining balance is due upon your arrival
3. Contract
After the booking form is submitted and the advance payment is received, a formal contract will be established between King Global (first party) and the client (second party). This contract will outline all relevant details about your tour package, including the services we provide, the tour itinerary, and logistical arrangements. It will also define the obligations and responsibilities of both parties, confirm the receipt of the advance payment, and include any specific conditions or amendments relevant to your package.
4: Name changes
You may transfer your place to someone else (introduced by you) if you are prevented from travelling, we are notified not less than 2 weeks before departure.
5. Cancellation & Refunds
Cancellation of bookings must be notified to us by letter or email by the party leader as soon as possible. Your notice of cancellation will only be effective when we receive it in writing.
30 days or more before the tour start date: 100% of the advance payment will be refunded.
Less than 15 days before the tour start date: 50%Advance payment will be refunded.
7 Days before the tour start date: Advance payment will not be refunded.
In case of a cancellation by us due to unforeseen circumstances (e.g., political instability, natural disaster), we will offer either a full refund or the opportunity to reschedule your tour
6. Travel Insurance
Travel insurance is strongly recommended for all travelers. Your insurance should cover personal injury, medical expenses, repatriation, loss of property, and tour cancellation due to unforeseen circumstances. We are not liable for any personal losses incurred during the trip.
7. Health & Safety
If you have any existing medical conditions or require specific medications, please inform us in advance and carry sufficient supplies for the duration of the trip. We recommend that clients consult a doctor for recommended vaccinations and health advice prior to travel.
8. Changes to Itinerary
While we strive to operate tours as planned, unforeseen circumstances such as weather conditions, security risks, or government regulations may require changes to the itinerary. We reserve the right to make necessary adjustments in the interest of client safety and tour quality.
9. Use of Images and Data
Upon your consent, we may use photographs taken during the tour for promotional purposes, including social media and our website. A separate Photo Permission Form is provided to you. Additionally, we collect limited personal data (such as emergency contact information and booking details) solely for operational and safety purposes. Your data will not be shared or used for any other purposes, in accordance with our Privacy Policy.
10. Liability
We shall not be held liable for delays, changes, or cancellation of tours due to force majeure, including natural disasters, political unrest, or other unforeseen circumstances beyond our control. We also disclaim liability for any loss, injury, or damage sustained during the tour unless caused by our proven negligence.
11. Code of Conduct
Clients are expected to respect local laws, cultural customs, and the instructions of the guide. Disrespectful behavior or conduct that endangers the safety of the group may result in removal from the tour at your own expense.